Whatever you think of the Americans, Customer service is ace

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#11 Post by **ovenpaa** » Wed Mar 30, 2011 4:52 pm

Yup the CM throws OK with all the powders we have tried as well. Pity the culver type throwers cannot manage it...

Robin128 · #12 Post by **Robin128** » Thu Apr 07, 2011 7:20 am

10 blessed days in International Hub awaiting customs charges...I might have to utilise some of those swear words that Chuck uses in everyday speak... :P :P :lol:

#13 Post by **Polchraine** » Thu Apr 07, 2011 9:05 am

Westy wrote:
International postage, the buggeration of doing it, FREE etc etc...

Quite often I try to get parts for a old piece of equipment and am willing to pay but get the "it's under warranty" or similar response and the parts are sent FOC. What I then do it estimate the approximate cost and email the company to see if they have a favourite charity - I then send a donation to that charity or one of my own.

#14 Post by **Chuck** » Thu Apr 07, 2011 10:49 am

pity that Pelican products don't take customer care seriously....

Robin128 · #15 Post by **Robin128** » Sun Apr 10, 2011 1:30 pm

Coming up 2 weeks in the hub... :shock:

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Whatever you think of the Americans, Customer service is ace

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