Whatever you think of the Americans, Customer service is ace

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Westy

Whatever you think of the Americans, Customer service is ace

#1 Post by Westy »

My Old Dillon press broke, a bit of cast ali just could not cope any longer where the lever goes in. This press is old, >15 possibly but excellent. Its the 500 model before it was replaced with the current 550.

Anyhow, dropped Dillon a email asking how I could get a new piece, response was its covered under warranty, what's your address and we'll send you a new one.

Well it arrived yesterday with a load of tune up bits for my 500.

International postage, the buggeration of doing it, FREE etc etc...

Dillon.... Ra ra ra. BTW, do not think that these presses are weak. I know who had it before me and what it was used for. It was abused but with new bit is like new again. Shane they are not more common in the Uk as much nice that the red ones.
Robin128

Re: Whatever you think of the Americans, Customer service is

#2 Post by Robin128 »

Underpins brand values like no other.
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dromia
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Re: Whatever you think of the Americans, Customer service is

#3 Post by dromia »

I've had the same quality response from Hornady and RCBS. No charge for parts and no postage. No issues either about whether or not you are the original owner.

Not a Dillon fan myself tried to by from them once and found their sales service people to be something I couldn't say anything positive about. :(

Shame really as their progressive presses are up there quality wise with the Hornady kit even although some of their design is getting a bit dated. They are just that bit more expensive as well.
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Sim G
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Re: Whatever you think of the Americans, Customer service is

#4 Post by Sim G »

Outsatnding kit. Lifetime guarantee as well. I've had my 550 for over 20 years and still going. Back in the pistol days I was running 2 Dillons, one permanently set up for .45ACP and the other 9mm. 500 rounds a week would easily be loaded on them. I have nothing but praise for the product.
In 1978 I was told by my grand dad that the secret to rifle accuracy is, a quality bullet, fired down a quality barrel..... How has that changed?

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ovenpaa
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Re: Whatever you think of the Americans, Customer service is

#5 Post by ovenpaa »

Westy do you use the 500 to meter powder as well?
/d

Du lytter aldrig til de ord jeg siger. Du ser mig kun for det tøj jeg har paa ...

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Westy

Re: Whatever you think of the Americans, Customer service is

#6 Post by Westy »

No powder meter. that would be cool, wow you could bosh them out.

I have gone all electronic with powder with a Lyman 3 powder measure. seems to throw to a 10th every time and quick enough to be useful.
Robin128

Brownells do big Knobs!!!

#7 Post by Robin128 »

Waited a few weeks for bits and pieces (inc big knob for release button on Xterma2) from Brownells...nothing arrived.

Emailed them last week...non delivery...so sorry we have sent them again...they are in International Hub already.

The best in the world..too true.

https://www.brownells.com/

:)
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ovenpaa
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Re: Whatever you think of the Americans, Customer service is

#8 Post by ovenpaa »

With a ball powder the powder meter would probably be very accurate, forget it with anything coarse though, I am yet to find any form of culver type thrower that works to the required tenth with the lumpier powders.

Christel uses a Charge Master which she swears by, I am still not convinced :(
/d

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Westy

Re: Whatever you think of the Americans, Customer service is

#9 Post by Westy »

Nope, I have tried a few and if its Vit in there or other lumpy it good to 6tenths best. Worse sometimes. In the BR it makes the diff between hot and sexy and pressure signs.
TobyH

Re: Whatever you think of the Americans, Customer service is

#10 Post by TobyH »

Christel uses a Charge Master which she swears by, I am still not convinced :(
No complaints for me on my Chargemaster, very consistant loads even with Viht N560.
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