Keep copies of online FAC forms!

[Fenix1]

Just had Kent Police on the phone, asking about a 1 for 1 I had submitted, they had no record of the the shotguns and firearms disposal I had submitted on their website. Luckily I took a copy and can forward it to them. Gunshop had notified them. As far as I am aware the online system is shared between forces, so always keep a copy! I found that the 1 for 1 request wasn't easy to find.

All the best

Jon

[Graham M]

That's nothing. When I renewed my FAC 12 years ago, my FEO asked me what guns I owned because their computer had gone tits up and they had lost all my information including what guns I had.
He had to write everything down and take serial number etc. Gawd knows how many guns went astray.

[Dark Skies]

Just had Kent Police on the phone, asking about a 1 for 1 I had submitted, they had no record of the the shotguns and firearms disposal I had submitted on their website. Luckily I took a copy and can forward it to them. Gunshop had notified them. As far as I am aware the online system is shared between forces, so always keep a copy! I found that the 1 for 1 request wasn't easy to find.

All the best

Jon

TVP give a reference number and email it whenever notifying of a disposal / purchase online. Until this post I'd assumed that all forces did it this way (the sensible way).

[Pete]

Hants. does the same......

Pete

[Fenix1]

I had teh reference numbers and a pdf downloaded when I did the online submission, but the system didn't have a record their end.

[poll007]

I too am in Kent, I always save the confirmation emails just in case. The main case I had similar to this was when I went to renew my explosives cert which they had no record of yet I had the proof my end. I had sent it in early and chased a couple weeks before the old one expired-to their credit they sorted it afterwards in about a week

[Polchraine]

For important emails I tag them with "Delivery Receipt" and "Read Receipt". In 99% of cases the Delivery in confirmed unless a company has tweaked their mail server to not send them Read receipts however are controlled by the mail client on the PC - and in many cases companies automatically set it to OFF. The Met police have it OFF in the FEO team although ON for other contacts in teh Met - it should where important comms are being received be set to ON but my comments to that team have fallen on deaf ears.

[20series]

Yeh I keep copies on my PC "just in case"

Alan

[Blackstuff]

I have an email and desktop folder of every variation, condition change and renewal i've done. Comes in handy when your FLD accuses you of using guns at a club not cleared for that type (even though that wasn't the case AND i'd left the club 3 years beforehand )