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Re: Whatever you think of the Americans, Customer service is

Posted: Wed Mar 30, 2011 4:52 pm
by ovenpaa
Yup the CM throws OK with all the powders we have tried as well. Pity the culver type throwers cannot manage it...

Re: Whatever you think of the Americans, Customer service is

Posted: Thu Apr 07, 2011 7:20 am
by Robin128
10 blessed days in International Hub awaiting customs charges...I might have to utilise some of those swear words that Chuck uses in everyday speak... :P :P :lol:

Re: Whatever you think of the Americans, Customer service is

Posted: Thu Apr 07, 2011 9:05 am
by Polchraine
Westy wrote:
International postage, the buggeration of doing it, FREE etc etc...
Quite often I try to get parts for a old piece of equipment and am willing to pay but get the "it's under warranty" or similar response and the parts are sent FOC. What I then do it estimate the approximate cost and email the company to see if they have a favourite charity - I then send a donation to that charity or one of my own.

Re: Whatever you think of the Americans, Customer service is

Posted: Thu Apr 07, 2011 10:49 am
by Chuck
pity that Pelican products don't take customer care seriously....

Re: Whatever you think of the Americans, Customer service is

Posted: Sun Apr 10, 2011 1:30 pm
by Robin128
Coming up 2 weeks in the hub... :shock: