Early the next morning I had an email from them apologising that they were out of stock of the Trimmer, so they offered an alternative trimmer, or a refund.
As I specifically wanted that trimmer, i asked for a refund, which they did within minutes..... Excellent Customer Service..!
On the other hand, I then (morning of 8th May) ordered the same trimmer from a well known shop in Norfolk.... 4 days later it was still listed as "processing".
I gave them a quick call this morning, and apparently they were also out of stock, but they had new stock arrive Friday but didn't get time to dispatch it, so it should be dispatched "Monday or Tuesday"... but no communications, apologies for delay, etc...
This is the 2nd (and last!) time I've ordered from this shop... the first time a year or so ago I ordered a primer swaging die and 500 PPU bullets. After a week and a half i'd heard nothing, so rang and found out they were awaiting stock of the bullets... when asked when they were expecting them, they didn't know..!
I cancelled the bullet order and just had the swaging die.
Sorry.. rant over...
