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Midway USA log in problems

Posted: Wed Sep 24, 2014 5:07 pm
by phaedra1106
Anyone else having trouble getting signed in?

Been unable to get in since early this morning, busy bouncing emails back and forwards with customer service but basically when I sign in it says I've not set up a password (which I have as I've used them for years). They then ask to send me a password reset link which arrives, I click it and get a page saying sorry, they're having technical difficulties.

Customer service can't understand this an keep saying it's my browser cache etc. but I've tried it on 2 different PCs, an Android smartphone and tablet and 4 different browsers, all give exactly the same results so it must be a problem at their end.

Re: Midway USA log in problems

Posted: Wed Sep 24, 2014 5:13 pm
by John MH
Still working fine.

Re: Midway USA log in problems

Posted: Thu Sep 25, 2014 12:06 am
by Sim G
Edit,

Cocked up a PM

Re: Midway USA log in problems

Posted: Thu Sep 25, 2014 4:36 am
by 25Pdr
Erase all Cookies from Midway and try again.

Re: Midway USA log in problems

Posted: Thu Sep 25, 2014 8:38 am
by phaedra1106
Tried that, used a new laptop with no cookies on at all and still get the same problem, here's what I get,

At login after putting in my email address I get

Image

Then after I get the email with the password reset link and click on it I get this,

Image

Re: Midway USA log in problems

Posted: Thu Sep 25, 2014 5:36 pm
by Morph
phaedra1106 wrote:Tried that, used a new laptop with no cookies on at all and still get the same problem, here's what I get,

At login after putting in my email address I get

Image

Then after I get the email with the password reset link and click on it I get this,

Image
Exactly the same happening for me :bad:

Re: Midway USA log in problems

Posted: Thu Sep 25, 2014 5:48 pm
by Blu
Just signed in to Midway without problems

Re: Midway USA log in problems

Posted: Thu Sep 25, 2014 5:50 pm
by phaedra1106
Good (not really!) so at least it's not just me then. Can you email them and let them know also that you know of at least one other person having the same problems and I'll do the same.

I've still not heard back from customer service, luckily I've managed to set up another account and that one seems to be working, bit of a bugger though as I have a lot of stuff on my wish list I wanted to put into the shopping cart emrolleyes

Re: Midway USA log in problems

Posted: Thu Sep 25, 2014 5:57 pm
by Blu
The old Midway system used to work just fine, then they "improved" it and it all turned to brown smelly stuff.

Re: Midway USA log in problems

Posted: Fri Sep 26, 2014 1:32 pm
by ovenpaa
Have you tried creating a new account on Midwayusa.com